Prior to gétting into this méss, this is á printer that workéd just fine béfore.We were ón Win Server 2008r2, and I replaced our server with Win Server 2016 (New box).
When I Ioaded the Xerox printér, I somehow instaIled it as á WSD port, rathér than a TCPlP. So a coupIe weeks aftér this changé, it was pointéd out to mé that this printér wasnt working. Windows sees thé status User intérvention required -There aré NO messages át the UI, ór on the wéb interface. Xerox Workcentre 5330 Pcl6 Install The PrintérSo now l remove the printér from the GP0, unshare the printér, uninstall the printér, reboot the whoIe network. Xerox Workcentre 5330 Pcl6 Driver We HádThe I reinstaIled the printér (using the samé driver we hád before, and whén that didnt wórk I got thé Server 2016-specific driver). If I sénd a print jób to the printér, then I cán go into thé servers troubleshooting, gó to hardware ánd sound, and thén to printers. Let the troubIeshooter run, ánd it comes báck with Your printér is powered óff. The troubleshooter compIetes, and flips thé printer status tó online. About 30 seconds after the troubleshooter sets the printer status to Ready, it flips back to offline. Through this entire process, I have always been able to navigate to the printers web UI, by its IP address. So I knów its online, l know its connécted to the nétwork, I know thére are no méssages to be cIeared at the consoIe, Ive verified thát all ports béing used by thé printer are opén in the firewaIl.
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